Terms and Conditions
By entering an order with Art of Rain, you agree to the following terms and conditions.
Full payment is required prior to fabrication. Once payment is received, orders may not be canceled in part or entirely. Advertised prices do not include credit card processing fees. We allow alternatives to avoid these processing fees via check/moneywire/paypalgifting etc. This is done so that our prices remain low as advetised. Many businesses apply these fees ontop of their prices without giving you an option to save $200-$500. All Washington state residence are subject to pay sales tax.
Lead time begins after full payment is received. Due to the nature of these handcrafted products, completion dates and lead times are non-binding estimates only and are subject to change. We will not be held responsible for any delays your projects incurs at any time. Our timing is clearly communicated and if there is a change, we will notify you in writing as much as possible.
Customer is aware that all copper items have a finish that is by nature variable in color and pattern(we will make all possible efforts to closely match the patina as requested on order). In nature of hand assembly, item may have small scratches that are visible only to very close inspection but invisible from distance(scratches disappear in greasing process).
Customer agrees to confirm the item with provided pictures of finished product prior to shipment. Customer agrees to inspect package in time of arrival prior to signing of receipt. All shipments are fully insured. If any damage is evident customer must notify us within 48 hours(crate and packaging must not be removed with items for claim inspection).
Each order is custom made one at a time to customers specifications and therefore no returns on any custom or standard items.
One year manufacturers warranty covers only normal use against manufacturing defects. Warranty does not cover damage caused from mishandling, improper installation and shipping. Warranty does not apply to patina finishes.
This site has been created for the purpose of providing information about our products and services. While we make reasonable efforts to provide accurate and timely information on this site, you should not assume that the information provided is always up to date or that this site contains all the relevant information available. Prices calculated are subject to change without notice.
Art of Rain has the right to cancel an order at any time and refuse to do business with anyone.
READ OUR FAQ's PAGE HERE!